Everything you need to know about our ambulance services, pricing, booking process and policies.
🚑 Service & Response
Life Saver Ambulance maintains an average response time of 15-20 minutes within Delhi NCR. In East Delhi areas (Shastri Nagar, Laxmi Nagar, Mayur Vihar, Gandhi Nagar), we can often reach in 10–15 minutes. Response time may vary based on traffic and exact location.
Yes, absolutely. We operate 24 hours a day, 7 days a week, 365 days a year — including all public holidays, festivals, and bad weather. Medical emergencies don't take a day off, and neither do we.
We cover all of Delhi including East Delhi, West Delhi, North Delhi, South Delhi, Central Delhi — plus Noida, Greater Noida, Gurgaon, Faridabad, and Ghaziabad. For long-distance (outside NCR), we offer patient transfer, air, and train ambulance services pan-India.
BLS (Basic Life Support) ambulances are staffed by EMTs and carry basic equipment like oxygen, AED, first aid. They are suitable for stable patients needing medical supervision.
ALS (Advanced Life Support) ambulances are staffed by paramedics with advanced equipment — cardiac monitors, IV infusion, advanced airway management — for critical and life-threatening emergencies.
Yes, you can request transport to any hospital of your choice. We have tie-ups with major hospitals like AIIMS, Safdarjung, GTB, Fortis, Max, Apollo, BLK and more. We will also help coordinate admission at the receiving hospital.
BLS ambulances are staffed by EMTs. ALS and ICU ambulances are staffed by certified paramedics or ICU nurses. For air ambulance and very critical transfers, we can arrange a doctor on board. We also have a cardiologist-on-call for cardiac ambulance cases.
💳 Insurance & TPA
Yes, we assist with insurance and TPA cashless claims. We work with most major health insurance providers. Please inform us of your insurer at the time of booking. Note: cashless approval depends on your specific policy and TPA terms.
Yes, we provide proper GST bills, receipts and all necessary documentation required for insurance reimbursement claims. Please request a bill at the time of service.
Long distance: charged per km. Call 079-0669-3310 for exact quote.
You can book in 3 ways:
1. Call us: 07906693310 (fastest — 24/7) 2. WhatsApp:+91-85120-03256 3. Online form: Fill the booking form on our Contact page
For emergencies, always call directly — don't rely on online form during crisis.
No advance payment is required for emergency bookings. Payment is collected after the service. For scheduled/long-distance bookings, a partial advance may be required. We accept cash, UPI, bank transfer and most digital payment methods.
For emergency calls: No cancellation charges if cancelled before the ambulance departs. If ambulance is already en route, a partial charge may apply to cover fuel and crew costs.
For pre-scheduled bookings: Free cancellation up to 2 hours before scheduled time. Cancellations within 2 hours may incur 25–50% of base fare as cancellation fee.
Our pricing is consistent 24/7. There are no hidden night charges or holiday surcharges. The quoted rate applies at all times. Exact pricing is confirmed when you call.
📦 Equipment & Safety
Yes. All our ambulances are sanitized and cleaned thoroughly after every trip. We use hospital-grade disinfectants, and all disposable equipment is replaced after each patient. Infection control is a top priority.
Yes, one attendant/family member is allowed to accompany the patient inside the ambulance. For ICU and neonatal ambulances, we may restrict this based on the patient's clinical condition and space requirements.
Still Have Questions?
Our medical advisory team is available 24/7 to answer any queries about ambulance services, pricing, or specific medical situations.